The following are the different ways to speed up the platform:
a.    Sufficient RAM and Memory
b.    Reliable internet speed
c.    Closing of any programs that might slow down the computer’s RAM (i.e. browser tabs)
d.    Turning off memory resident programs such as Skype and other similar VoIP platforms
e.    Cleared Browser Cache
f.     Make sure that your internet server does not block https://MaybankTrade.psetradex.ph

No. There is no monthly fee or handling charge for your MATRKES account.
However, these are some fees if you do the following:

a. Lodgment fee (Depositing a Stock Certificate) – A Lodging fee of Php330.00 per stock will be charged with an additional Php50 per certificate of the same stock after the first certificate.

b. Electronic Share Transfer Out (Broker to Broker) – Electronic transfer can take one or two days and would incur a cost of Php 200.00 from the issuing as well as the receiving broker.

c. Upliftment fee (Request a Certificate) – Certificate requests would incur an uplifting charge of Php370 per stock. A new certificate might take more than a month to be furnished.

Trading Hours are scheduled between Monday to Friday (excluding declared holidays)  with the following timetable:

Listed below are the different order types available in our platform:

DAY – Day Limit Order is only valid until the end of the trading day at 3:30 PM. If your buying or selling order is not matched during the day, this will automatically be cancelled and will have to be reposted by the investor on the next trading day.

GTC – the “Good Till Cancelled” orders are limit orders which are valid until cancelled or until it has reached the set expiration date of the security. GTC orders may automatically be cancelled by the system when a stock has a Corporate Action (e.g. Rights, Tender Offer, Dividends).

GTD – “Good Till Date” limit order is valid until the date you specified. .GTD orders may  automatically be cancelled by the system when a stock has a Corporate Action.

NEXT DAY – the Next Day Order is a limit order that would allow you to enter orders after closing in preparation for the next trading day. Next Day orders can be placed from 3:31 PM to 11:59 PM. For orders during market activity, you may post from 9:00am-12:00nn and 1:30pm-3:30pm

ICEBERG (Optional) – Iceberg Orders are posted when you want to keep the order hidden from the market. Posting Iceberg orders is encouraged when the order to be posted is significantly large. You will be required to enter a disclosed order size, which must be at least 10% of the total order size. Take note that in an Iceberg order, the disclosed order size will be executed first; the rest of the order size will be re-queued upon match of the disclosed order.

Normal Board Lot
Each stock may trade at different minimum tranches depending on its market price, called Board Lot Size. If a stock’s board lot is 1,000 then that is the minimum amount of shares that can be traded and should also be traded in scales of 1,000. For example, an order to buy a stock with a board lot of 100 will reject an order to buy 50, or 30; but will accept 100, 200 and above as long as it is divisible by 100.

You may trade in the Normal Board Lot in the NORM board. All Shares in the Normal Board Lot have security tag “XPSE” directly. For example, for an Ayala Corp (AC) stock at the Normal Board Lot, you may select “AC.XPSE” in the trading platform.

Odd Lot
Any amount of shares not divisible by a minimum board lot is called an Odd lot. Odd lots are traded at the Odd Lot board which are usually illiquid and often priced at a discount to the current market price of the stock.

Odd Lot shares are tagged with ”OD” in the trading platform. For example, an Ayala Corp (AC) stock at the Odd Lot board will have a label of “AC.OD.XPSE”.

*The table below identifies the Board Lot size based on stock price and the corresponding tick sizes.

Yes. There’s no need to wait for three days (T+3) to buy a stock using your proceeds, even if it is the same stock.

The order can get rejected due to any of the following reasons:
a.    You may have insufficient funds available at the time you were trying to post your buy order.
b.    You may have been posting shares not available in your portfolio.
c.    You may have posted an order but is still queued or is a GTC or GTD order

A posted order, even if it is not completely filled or placed in a GTC /GTD order will temporarily lock out your available cash as it earmarked it for that transaction. You need to cancel the order for the cash to return to your account balance.

This is also similar to a sell order. Once the shares are posted and is unfilled, you need to cancel the sell order first before the shares will be unlocked by the system.

The stock market has a designated time period where cancelling orders are not allowed.. This is between the Pre-Open period from 09:15 to 09:30 AM or during the Pre-Close period from 03:18 to 03:20 PM. Make sure that you are not cancelling your orders at this time.

Yes you can. You can call us anytime during trading hours from 9:00 AM to 5:00 PM on trading days. We call this service Broker – Assisted and we do not charge a higher commission rate for this service.

GTC orders get cancelled by the Exchange when there’s a corporate action that is about to take place such as a Stock Rights Offering or Stock Dividends during the day or it may be due to Change in Lot Size.

Contact the origin broker so that you can transfer your shareholding to MATRKES.
Submit all of their requirements for your stock transfer request to be completed.
Please email a copy of the stock transfer form with all the details, stamps and signatures to support@maybank-atrke.com.

We will confirm once your stock transfer request has been received by our Operations unit. The electronic transfer usually takes 2-3 days from your original broker to MATRKES.

Please email support@maybank-atrke.com for wire transfer or remittance information.

We credit the fund to your account within 24 hours upon receipt during trading days. There could be delays if you deposit funds during weekends / holidays depending on your issuing bank.

You can lodge your stock certificate to your MATRKES account. Before lodging your Stock Certificate, kindly ensure that the name written on the Stock Certificate is the same as the name on your MATRKES account. Also, please make sure that you have signed the back of your Stock Certificate.

1. Go to FORMS page and download Lodgement Form and Signature Card.
2. Fill-out and sign the Lodgement Form and Signature Card.
3. Submit the Lodgement Form, Signature Card (1 Signature Card per Stock), 2 valid IDs (clear signature) and your Stock Certificate to MATRKES office at 17/F Tower One & Exchange Plaza Ayala Triangle, Ayala Avenue Makati City, Philippines 1226.

You will be charged a Lodgement Fee of Php330 per stock with an additional Php50 per certificate of the same stock after the first certificate.

We will send you a notification once Lodgement is successfully processed.

Note: Processing of Lodgement is contingent on the clearing process of Transfer Agent and Philippine Depository and Trust Corporation. Crediting of Stock Certificate may take 3- 4 days.