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FAQs

Quick answers for everything that you wanted to know.

Deposits

Please note that newly opened account will be automatically closed after Thirty (30) Calendar Days if it is NOT FUNDED from the time your account has been opened.

There are two (2) ways to fund your account either by (a) depositing funds or (b) by transferring shares of stocks.

a. Depositing Funds to your account. You can deposit funds over-the-counter or online bills payment through our 4 banking partners namely Maybank, BDO, BPI and Metrobank.

These are the details that you need to write down in your BILLS PAYMENT SLIP or ONLINE BILLS payment:

Biller/Company Name: Maybank ATR Kim Eng Securities Inc.
Reference/Subscriber Number: <1000____>
Reference/Subscriber Name: <Your Full Name>

Take a picture or scan your deposit confirmation/slip and email it to deposits@maybank-atrke.com

b. You may also fund your account from transferring stocks from other local brokers.

Contact the origin broker so that you can transfer your shareholding to MATRKES.
Submit all of their requirements for your stock transfer request to be completed.
Please email a copy of the stock transfer form with all the details, stamps and signatures to support@maybank-atrke.com.

We will confirm once your stock transfer request has been received by our Operations unit. The electronic transfer usually takes 2-3 days from your original broker to MATRKES.

Please email support@maybank-atrke.com for wire transfer or remittance information.

We credit the fund to your account within 24 hours upon receipt during trading days. There could be delays if you deposit funds during weekends / holidays depending on your issuing bank.

You can lodge your stock certificate to your MATRKES account. Before lodging your Stock Certificate, kindly ensure that the name written on the Stock Certificate is the same as the name on your MATRKES account. Also, please make sure that you have signed the back of your Stock Certificate.

1. Go to FORMS page and download Lodgement Form and Signature Card.
2. Fill-out and sign the Lodgement Form and Signature Card.
3. Submit the Lodgement Form, Signature Card (1 Signature Card per Stock), 2 valid IDs (clear signature) and your Stock Certificate to MATRKES office at 17/F Tower One & Exchange Plaza Ayala Triangle, Ayala Avenue Makati City, Philippines 1226.

You will be charged a Lodgement Fee of Php330 per stock with an additional Php50 per certificate of the same stock after the first certificate.

We will send you a notification once Lodgement is successfully processed.

Note: Processing of Lodgement is contingent on the clearing process of Transfer Agent and Philippine Depository and Trust Corporation. Crediting of Stock Certificate may take 3- 4 days.

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